Privacy · fd88

fd88 Privacy Policy — Your Data, Your Rights

At fd88, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

Last Updated: 1 January 2025

How fd88 Protects Your Privacy

Six core principles that guide how fd88 handles your personal information every single day.

256-Bit Encryption

Every piece of data you send to fd88 — from your login credentials to your payment details — is protected by 256-bit SSL encryption. Your information is never transmitted in plain text.

No Data Selling

fd88 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within fd88 and is only shared where legally required or operationally necessary.

You Control Your Data

fd88 gives you the right to access, correct, and request deletion of your personal data at any time. Submit a request to [email protected] and we will respond within 30 days.

Minimal Data Collection

fd88 only collects the data that is genuinely needed to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.

Transparent Cookie Use

fd88 uses cookies to keep you logged in, remember your preferences, and improve platform performance. We explain exactly which cookies we use and why in the Cookies section of this policy.

Segregated Storage

Your personal data and financial information are stored in separate, access-controlled systems. Only authorised fd88 staff with a legitimate operational need can access your account data.

1 Who We Are

fd88 is an online gaming platform operating at https://fd88.one, offering casino games, live dealer tables, and sports betting services to players in Bangladesh. When this Privacy Policy refers to "fd88", "we", "us", or "our", it means the fd88 platform and the team responsible for operating it.

fd88 acts as the data controller for the personal information you provide when registering and using the platform. This means fd88 determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about how fd88 handles your personal data, you can contact us at any time at [email protected]. We aim to respond to all privacy-related queries within 5 business days.

2 Data We Collect

fd88 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment providers.

Information you provide directly:

  • Full name and date of birth
  • Email address and phone number
  • Username and encrypted password
  • Identity verification documents (national ID, passport) when requested
  • Payment wallet details (bKash, Nagad, or Rocket number)
  • Communications you send to fd88 support

Information generated automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited on fd88 and time spent on each
  • Games played, bets placed, and session duration
  • Login timestamps and frequency

Information from payment providers:

  • Transaction confirmation references from bKash, Nagad, and Rocket
  • Transaction amounts and timestamps
  • Wallet registration status (to confirm the wallet is in your name)
fd88 does not collect or store full payment card numbers, bank account numbers, or mobile banking PINs. Payment transactions are processed directly through bKash, Nagad, and Rocket's own secure systems.

3 How We Use Your Data

fd88 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a clear breakdown of what we use your data for:

Purpose Data Used
Creating and managing your fd88 account Name, email, phone, date of birth, username
Processing deposits and withdrawals Wallet number, transaction references, account balance
Verifying your identity (KYC) Name, date of birth, ID documents
Preventing fraud and money laundering IP address, device data, transaction history
Providing customer support Account details, support communications
Sending account notifications and updates Email address, phone number
Improving platform performance Usage data, session data, device data
Responsible gaming monitoring Betting patterns, session frequency, deposit history

fd88 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact us at [email protected].

4 Legal Basis for Processing

fd88 processes your personal data on one or more of the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the services you signed up for — including account management, game access, and payment processing.
  • Legal obligation: fd88 is required to collect and retain certain data to comply with anti-money laundering (AML) regulations, identity verification requirements, and other applicable laws.
  • Legitimate interests: fd88 processes some data to protect the platform from fraud, improve service quality, and ensure responsible gaming standards are maintained.
  • Consent: Where fd88 sends you promotional communications or uses non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.
You have the right to object to processing based on legitimate interests. If you wish to raise an objection, contact fd88 at [email protected] with the subject line "Data Processing Objection".

5 Data Sharing

fd88 does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
  • Identity verification services: When KYC verification is required, your identity documents may be shared with a trusted third-party verification provider. This provider is contractually bound to handle your data securely and only for verification purposes.
  • Legal and regulatory authorities: fd88 may disclose your data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request.
  • Fraud prevention services: In cases of suspected fraud or money laundering, fd88 may share relevant data with fraud prevention agencies or financial intelligence units.
Important: fd88 will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. If you receive unsolicited marketing claiming to be from fd88, please report it to [email protected] immediately.

6 Data Retention

fd88 retains your personal data for as long as your account is active and for a period after account closure as required by law and operational necessity.

  • Active accounts: Data is retained for the full duration of your account being open on fd88.
  • Closed accounts: Following account closure, fd88 retains your data for a minimum of 5 years to comply with anti-money laundering regulations and to resolve any disputes that may arise.
  • Transaction records: Financial transaction records are retained for a minimum of 7 years in line with standard financial record-keeping requirements.
  • Support communications: Records of your interactions with fd88 support are retained for 3 years after the last interaction.

Once the applicable retention period has expired, fd88 securely deletes or anonymises your personal data so that it can no longer be linked back to you.

7 Cookies

fd88 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit fd88.

Cookie Type Purpose Required?
Essential cookies Keep you logged in, maintain your session, enable core platform functions Yes
Preference cookies Remember your language settings, display preferences, and game history Optional
Analytics cookies Help fd88 understand how players use the platform so we can improve it Optional
Security cookies Detect and prevent fraudulent activity and unauthorised account access Yes

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of fd88 and prevent you from logging in or accessing certain features.

fd88 does not use third-party advertising cookies or tracking pixels that share your data with external advertising networks.

8 Your Privacy Rights

As an fd88 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request".

Right to Access

Request a copy of all personal data fd88 holds about you. We will provide this within 30 days.

Right to Rectification

Ask fd88 to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no longer a legal basis for us to hold it.

Right to Restriction

Ask fd88 to restrict processing of your data while a dispute or objection is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to fd88 processing your data based on legitimate interests, including for direct marketing.

9 Security Measures

fd88 takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

  • All data in transit is protected by 256-bit SSL/TLS encryption.
  • Passwords are stored using one-way cryptographic hashing — fd88 staff cannot see your password.
  • Access to player data is restricted to authorised staff on a strict need-to-know basis.
  • fd88 systems are monitored continuously for suspicious activity and potential security threats.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.
  • Two-factor authentication is available for your fd88 account and is strongly recommended.
Your responsibility: fd88's security measures protect data on our end, but you are also responsible for keeping your login credentials safe. Never share your fd88 password with anyone — including people claiming to be fd88 staff. fd88 will never ask for your password.

10 Children and Minors

fd88 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on fd88 requires confirmation that you are 18 or older, and fd88 may request proof of age at any time.

If fd88 discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposits will be returned minus amounts already wagered.

If you believe a minor has registered on fd88, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act on all reports promptly.

11 Changes to This Privacy Policy

fd88 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your personal data, fd88 will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed.

Continued use of fd88 after any changes to this Privacy Policy have been published constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using fd88 and contact support to request account closure.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how fd88 handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Subject line for privacy requests: "Privacy Rights Request"
  • Live Chat: Available 24/7 via the fd88 website and app
  • Response time: Privacy requests are handled within 30 days

For more information about your rights and how to use fd88 safely, you can also visit our Responsible Gaming page or review our Terms and Conditions.

Your Privacy is Protected — Play with Confidence

fd88 is built for players in Bangladesh who want a safe, fair, and transparent gaming experience. Register today and play knowing your data is in good hands.